How we see the world is shaped by our experiences, beliefs, and the conversations we engage in.
For example, I might ask, “Have you ever noticed there’s a lot of red Beetles driving around?”
By asking this question—having this conversation—I bring your attention to red Beetles. Then, all of a sudden, the next day, you’re going to see more red Beetles than you’ve ever seen before.
This isn’t because there are more red Beetle cars, but because your observer—what you notice about the world—has shifted.
The same is true in leadership.
What you pay attention to shapes what you see—and what you see shapes the actions you take.
Think of someone who struggles to say no. Their observer tells them that saying no is impolite and unhelpful, or they are not being a team player, so they overcommit.
The result? They become overwhelmed, struggle to deliver, and weaken trust.
All because of an unconscious way of seeing the world. This doesn’t work for anyone and it impacts what’s possible for the team.
The same person, observing differently, might see saying no as setting boundaries, protecting priorities, and leading effectively.
Change the observer, and you change what’s possible.